2026 Taiwan Delivery Service Comparison
Overview of the 5 Major Delivery Services
| Carrier | Delivery Time | Reference Price | Service Area | Conditions to Check |
|---|---|---|---|---|
| Kuroneko Takkyubin / T-cat | Check the official delivery schedule | NT$130 / 170 / 210 / 250 for 60 / 90 / 120 / 150cm mainland ambient parcels | Taiwan-wide; outlying islands cannot request a time slot | Parcels within 150cm and 20kg; mainland time-slot requests |
| HCT | No universal public delivery-time promise | No universal public retail tariff; request a quote | Subject to the current service-area and branch rules | Confirm dimensions, weight, item type, route and quote before dispatch |
| Kerry TJ | No universal published time; no weekend delivery | No uniform retail tariff; branch quote required | Main island, remote and interline areas subject to official terms | Contract/B2B consignments within accepted specifications; furniture is listed as inconvenient to carry |
| Chunghwa Post | Local: day 2; other areas: day 2–3; remote/outlying islands: generally 3–5 working days | Mainland counter NT$70–145; mainland ↔ outlying islands NT$100–180 | Taiwan-wide + outlying islands | Postal parcels that meet the published size, weight and content rules |
| Convenience Store Pickup (7-11/FamilyMart) | 2-3 days | NT$60-90 | Convenience stores across Taiwan | Small items, 24h pickup, and recipients who are not at home |
Black Cat and Chunghwa Post publish official rates. HCT and Kerry TJ do not publish a universal retail rate or guaranteed delivery time for every route; quotes depend on the shipment, address, contract, and local office. Official information above was accessed on 2026-08-25.
Compare the Published Conditions of Kuroneko, HCT and Kerry TJ
Do not rank these carriers by unsupported “fastest,” “most reliable,” or “cheapest” claims. Kuroneko publishes mainland ambient size-tier rates and requestable time slots. HCT does not publish one universal retail rate or delivery-time promise. Kerry TJ requires a branch quote, does not publish a universal delivery time, does not deliver on weekends, and lists large appliances/furniture as inconvenient to carry. Confirm the actual item, dimensions, weight, route and service before dispatch.
| Comparison | Kuroneko Takkyubin / T-cat | HCT | Kerry TJ |
|---|---|---|---|
| Published delivery time | Check the official route schedule | No universal public promise | No universal public promise; no weekend delivery |
| Published retail price | 60/90/120/150cm: NT$130/170/210/250 | No universal public tariff; request a quote | No uniform retail tariff; request a branch quote |
| Requested time slot | No preference / before 13:00 / 14:00–18:00; unavailable for outlying islands | Confirm with HCT for the shipment | No comparable published home-delivery slot promise |
| Large appliances / furniture | Subject to size, weight and item acceptance | Ask HCT; do not assume acceptance or a furniture speciality | Officially listed as inconvenient to carry |
| Published limits / basis | General parcel: within 150cm and 20kg | Confirm current acceptance rules and quote | Recommended within 30kg, 7 cai and 45cm per side; actual acceptance still required |
| Before choosing | Check size tier, destination, time-slot eligibility and declared value | Provide dimensions, weight, item type and route for confirmation | Calculate chargeable cai, then ask the branch for the full freight quote |
Kuroneko Takkyubin / T-cat (Yamato)
🐈 Kuroneko Takkyubin / T-cat (President Transnet)
Check before use: parcel size and weight, mainland or outlying-island destination, available slot, prohibited contents and declared value.
Official sources: rates and dimensions, delivery times, and shipping terms (accessed 2026-08-25)
HCT (HCT)
🚚 HCT (HCT Logistics)
Check before use: send HCT the dimensions, weight, item type and route, then obtain acceptance and a quote.
Official sources: shipping instructions and pickup service (accessed 2026-08-25)
Kerry TJ Logistics (Kerry TJ)
📦 Kerry TJ Logistics (Kerry TJ Logistics)
Check before use: item acceptance, recommended dimensions/weight, route, chargeable cai and the branch’s full quote. Do not treat furniture as a standard accepted category.
Official source: Kerry TJ FAQ (accessed 2026-08-25; no update date shown); customer service 412-8999 (add 02 from a mobile phone), Monday–Friday 08:00–18:00 and Saturday 08:00–17:00
How Are Kerry TJ Shipping Rates Calculated in 2026?
Kerry TJ does not publish a uniform retail tariff. Its official formula calculates the chargeable number of cai: (length × width × height in cm) ÷ 27,000; 1 cai = 10kg, using the greater of volume and weight. This result is only the billing unit, not the freight amount. The full charge is composed of collection fee + line-haul freight + delivery fee + special-service fee + interline fee as applicable, and must be quoted by the branch.
Official wording (Kerry TJ website, “FAQ · Fees”, accessed 2026-08-25): “Pricing logic is based on distance, volume and weight, and is calculated as [collection fee + base freight + delivery fee (in-zone or out-of-zone) + special service fee + interline fee]. For any one consignment, the greater of weight and volume is the billing basis; bulky consignments are converted by volume, heavy consignments by weight. Volumetric calculation: (length * width * height) of the packed consignment / 27000 = number of cai; 1 cai = 10 kg.” — Source: Kerry TJ FAQ (the page shows no update date).
Quick cai calculator: enter your dimensions
Enter the outer dimensions to calculate chargeable cai under the official formula. This is not a freight quote; the branch must supply the rate and applicable fee components.
※ The result is chargeable cai only, not the freight amount. Actual charges include the branch-quoted rate plus applicable collection, delivery, special-service and interline fees. Recommended limits per item are 30kg, 7 cai and 45cm per side.
Kerry TJ official specifications and fees at a glance (2026)
The table below is compiled from the published terms in the “FAQ” section of Kerry TJ’s official site — the details most often missed when people search for how Kerry TJ shipping fees are calculated:
| Item | Kerry TJ official wording |
|---|---|
| Volumetric formula | (length × width × height in cm) ÷ 27,000 = number of cai; 1 cai = 10 kg |
| Billing basis | The greater of weight and volume; bulky consignments are converted by volume, heavy consignments by weight |
| Fee components | Collection fee + base freight + delivery fee (in-zone or out-of-zone) + special service fee + interline fee |
| Recommended limits per item | Ideally within 30 kg and 7 cai, with no single side of length, width or height exceeding 45 cm, on the principle that one person can carry it |
| Tax included? | Shipping fees for customer consignments are always tax-inclusive |
| Payment methods | Prepaid (paid by the sender on handover) / collect (paid by the recipient, but either sender or recipient must be a contract customer) / monthly account (contract customers) |
| Declared-value fee for valuables | 1% of the goods’ value as a special handling fee; the declared value is capped at NT$50,000 per consignment, and compensation is likewise capped at NT$50,000 |
| Areas subject to the special service fee | Export processing zones, wharves, container yards; retail stores, warehousing and consolidation centres; government agencies, schools, hospitals, department stores, the World Trade Center; industrial parks, science parks |
| Remote areas and outlying islands | Remote areas incur a surcharge graded by zone — check with your local branch; when a consignment for a remote township on the main island or an outlying island is passed to an interline carrier, an interline fee is charged separately |
| Cash on delivery | Contract customers only, capped at NT$50,000 per consignment; the fee is a NT$30 bank remittance charge per transaction plus a 1% service charge (minimum NT$30) |
| Goods not accepted for carriage | Large home appliances (and furniture), as Kerry TJ has no special handling equipment; plants, seedlings and bouquets without full packaging; fragile liquefied goods; items whose volume or weight exceeds vehicle capacity; consignments to PO boxes; no car or motorcycle transport to outlying islands |
These published terms were retrieved from the Kerry TJ FAQ on 2026-08-25; the page shows no publication or update date. The figures 30 kg, 7 cai, and 45 cm are recommended values, not guaranteed acceptance limits. Ask the local office for rates and surcharges.
Does Kerry TJ collect parcels from your door? How is the fee calculated?
Yes. Kerry TJ collects at your door through an SR (driver), and an upstairs collection service is available — but you must ask your local branch first. According to the official FAQ, the SR hands you a consignment note to complete at collection and keeps the receipt stub afterwards; keep your copy of the stub until the goods are delivered so you can check the delivery status. Door collection itself is folded into the shipping fee rather than priced separately; however, if the collection address is an export processing zone, wharf, container yard, retail store, warehousing or consolidation centre, government agency, school, hospital, department store, the World Trade Center, an industrial park or a science park, a “special service fee” is added, and remote areas incur a surcharge graded by zone.
Chunghwa Post (Chunghwa Post)
📬 Chunghwa Post
Check before use: destination zone, parcel weight, dimensions, contents and the applicable official delivery standard.
Official sources: domestic parcel rates (updated 2026-06-25) and delivery-time FAQ (updated 2026-06-24)
Chunghwa Post domestic parcel home-delivery (宅配) rates, handed in at a post-office counter (NT$)
| Weight | Same county/city (also covers Taipei–New Taipei–Keelung among themselves, and within a single outlying island) | Different counties/cities on Taiwan's main island | Between the main island and the outlying islands |
|---|---|---|---|
| Up to 5 kg | 70 | 80 | 100 |
| Over 5 kg up to 10 kg | 90 | 100 | 125 |
| Over 10 kg up to 15 kg | 110 | 120 | 150 |
| Over 15 kg up to 20 kg | 135 | 145 | 180 |
Source: Chunghwa Post “Domestic Parcel Rates” table, accessed 2026-09-29. The figures are home-delivery rates; choosing pickup from an i Mailbox (i 郵箱) or collecting the parcel yourself at a post office (自郵領件) is charged at a lower rate. Follow the latest notice on the official website.
Convenience Store Pickup (7-11 / FamilyMart)
🏪 Convenience Store Pickup
Check before use: the selected chain and shipping channel, current size and weight limits, excluded contents, pickup-notice method, and the deadline shown in the actual notice.
Tracking: Use President Transnet tracking for 7-11, the FamilyMart APP for FamilyMart, or view the delivery status directly in the HowBridge dashboard
For convenience-store pickup specifications, process and cautions, see consolidated-parcel convenience-store pickup.
5 Common Scenarios
Scenario 1: Urgent, High-Value Electronics (Phone / Laptop)
Check Kuroneko Takkyubin / T-cat against the parcel: mainland ambient 60/90/120/150cm rates are NT$130/170/210/250, the general-parcel limit is 150cm and 20kg, and requested slots are no preference, before 13:00, or 14:00–18:00. Outlying islands cannot select a slot. A value above NT$20,000 must be declared, up to NT$50,000.
Scenario 2: Bulky Furniture (Sofa, Desk, or Stroller)
Do not select HCT or Kerry TJ from a blanket “furniture specialist” claim. HCT publishes no universal retail tariff or delivery-time guarantee; submit the dimensions, weight, item and route for acceptance and a quote. Kerry TJ lists large appliances and furniture as inconvenient to carry, and its cai result is a billing unit—not the freight amount.
Scenario 3: Office Workers or No One at Home
For convenience store pickup (7-ELEVEN / FamilyMart), first check the selected chain and shipping channel. Pickup notification and the holding deadline follow the actual channel notice; do not assume every parcel receives an SMS or is held for seven days. HowBridge’s current consolidated-bag limit is about 4.9kg net, 105cm total dimensions, and 45cm on the longest side.
Scenario 4: Remote / Outlying Island Address
For Chunghwa Post, mainland counter rates are NT$70–145 by distance and 5/10/15/20kg tier; mainland–outlying-island rates are NT$100–180. Published standards are day 2 locally, days 2–3 for other areas, and generally 3–5 business days for remote areas or outlying islands. Confirm the destination category before sending.
Scenario 5: Concerned About Theft or Prefer Not to Disclose Your Home Address
You can choose convenience-store pickup: collect the parcel after receiving the arrival notification and during the store's business hours, without waiting at home. Whether a pickup code or identification is required depends on the rules of that service.
Scenario 6: bulk cartons from 1688, and you want a monthly account to negotiate rates
For a Kerry TJ business shipment, ask the branch to confirm acceptance and quote every applicable component. The cai formula calculates the chargeable unit, not the freight amount; Kerry TJ publishes no uniform retail tariff or universal delivery time and does not deliver on weekends. Large appliances and furniture are listed as inconvenient to carry.
5 Tips for Preventing Failed Deliveries
1. Provide a Complete Address (Including the 3+3 Six-Digit Postal Code)
Taiwan upgraded to the 3+3 six-digit postal code system in March 2020. Including all six digits helps carrier systems sort parcels more accurately. You can find the correct 3+3 postal code on Chunghwa Post's official website.
2. Provide a Valid Contact Number
Notification methods and redelivery procedures vary by carrier and service. Provide a reachable number and follow the named carrier’s actual tracking or notice instead of assuming one universal notification or redelivery flow.
3. Use Only the Time Slots the Carrier Actually Offers
Kuroneko’s current choices are no preference, before 13:00, or 14:00–18:00. Outlying-island deliveries cannot request a time slot. A requested slot is not a guaranteed exact arrival time.
4. Contact the Carrier Before Changing Delivery Details
Do not assume a driver can redirect a parcel to a backup home, office or convenience-store address. Address changes, redelivery and hold-at-branch options depend on the carrier, sender instructions and shipment status; use the official contact channel.
5. Declare High-Value Kuroneko Parcels Correctly
Check accepted value and compensation limits first. Black Cat requires declared-value service for goods over NT$20,000, with a maximum declared value of NT$50,000. HCT charges 1% of the declared value, caps compensation at NT$50,000 per shipment, and limits compensation for undeclared cargo loss to NT$3,000 per shipment. Declared value does not guarantee unconditional full compensation; shipping terms, packaging, and notice deadlines still apply.
Delivery Service FAQs
Choose HowBridge for Delivery After Consolidated Shipping
HCT home delivery and 7-ELEVEN / FamilyMart convenience-store delivery; pickup times depend on store hours and the pickup-notification deadline
Register for Free to Get Your Warehouse Address