How Do I Pay HowBridge Shipping Fees? 10 Payment Methods at a Glance
Consolidation payment methods: HowBridge shipping fees can be paid online in 10 ways, including LINE Pay, JKOPay and credit cards, with no extra payment processing fee; you can request a full refund before your parcel ships.
HowBridge currently offers 10 payment methods for shipping bills: LINE Pay (listed first), JKOPay, credit cards (VISA/Mastercard/JCB), Apple Pay, Google Pay, Samsung Pay, Taiwan Pay, E.SUN Wallet, ATM transfers (virtual accounts), and convenience store payment codes. The first six methods are credited instantly, and the bill is automatically marked as paid after a successful payment. ATM transfers and convenience store payment codes are not processed instantly; the bill is automatically updated once the payment is actually credited. Online payments are only for shipping fees and logistics service charges; we do not collect payment for merchandise. Note that web-based Apple Pay is supported only in Safari — it does not appear in Chrome, Edge, Firefox or in-app browsers; that is an Apple restriction.
LINE Pay, JKOPay and NewebPay review a merchant’s business identity and legal eligibility to operate. Their approval is not an endorsement of our service quality, rates, or shipping outcomes.Which Payment Methods Does HowBridge Support?
Below are all payment methods currently available, shown in the same order as at checkout. All payments are settled in New Taiwan dollars. We do not charge any additional payment processing fees, so the amount shown on your bill is the amount you pay.
| Payment method | How to pay | Amount range per transaction | Crediting time | Collection channel |
|---|---|---|---|---|
| ① LINE Pay | Redirects to the LINE Pay payment page; confirm in the LINE app or scan the QR code, using a linked credit / debit card or iPASS MONEY | From NT$1; limit per LINE Pay and issuing bank rules | Instant | LINE Pay official channel |
| ② JKOPay | Redirects to the JKOPay payment page; confirm in the JKO app or scan the QR code, paying with a linked bank account or credit card | From NT$1; limit per JKOPay rules | Instant | JKOPay (direct contract) |
| ③ Credit card | VISA / Mastercard / JCB, instant online authorization; cards issued in Taiwan and overseas are accepted | From NT$1; limit per your issuing bank credit line | Instant | NewebPay |
| ④ Apple Pay | Safari on an iPhone, iPad or Mac is recommended, verified with Face ID / Touch ID; whether this option appears in other browsers depends on your device and system version | From NT$1; limit per the linked card | Instant | NewebPay |
| ⑤ Google Pay | Android or Chrome, paying with a linked card | From NT$1; limit per the linked card | Instant | NewebPay |
| ⑥ Samsung Pay | Samsung phone or Samsung Internet browser, paying with a linked card | From NT$1; limit per the linked card | Instant | NewebPay |
| ⑦ ATM transfer | A virtual account dedicated to this bill is issued; the transfer amount must match exactly | NT$1–49,999 | Payment deadline 3 days; settled automatically once the bank credits it | NewebPay |
| ⑧ Convenience store payment code | After receiving a payment code, print the slip at a kiosk in 7-ELEVEN, FamilyMart, Hi-Life or OK Mart, then pay at the counter; limit NT$20,000 per transaction | NT$30–20,000 | Payment deadline 7 days; settled automatically once credited | NewebPay |
| ⑨ Taiwan Pay | Scan the QR code with the Taiwan Pay app or a supported bank app; limit NT$49,999 per transaction. You are not redirected back to our site after payment; your bill updates automatically once the payment notification arrives | NT$1–49,999 | Instant | NewebPay |
| ⑩ E.SUN Wallet | Scan the QR code with the E.SUN Wallet app. You are not redirected back to our site after payment; your bill updates automatically once the payment notification arrives | From NT$1; limit per E.SUN Wallet rules | Instant | NewebPay |
Payments by credit card, Apple Pay, Google Pay, Samsung Pay, Taiwan Pay, E.SUN Wallet, ATM transfer, and convenience store payment code are collected through NewebPay; LINE Pay payments are processed through the official LINE Pay channel. Mobile wallets have device requirements: web-based Apple Pay works only in Safari, Google Pay needs Android or Chrome, and Samsung Pay needs a Samsung device or Samsung Internet; on unsupported browsers the checkout simply does not show that option. JKOPay is handled directly by JKOPay under a direct merchant contract, not through NewebPay.
The combined limit for a single online payment across all methods is NT$200,000; above that, checkout will prompt you to contact customer service for help. If your bill amount is outside a method’s amount range, checkout will not show that method.
Detailed steps for individual payment methods: Consolidation LINE Pay payment steps, cancellation and refund times, Consolidation JKOPay payment, failure handling and refunds.
Why Is LINE Pay Listed First?
LINE Pay is always listed first among the payment methods at checkout. There are 3 practical reasons for this, none of which involve different fees—we do not add a processing fee to any payment method:
No Need to Enter Your Card Number Again
After selecting LINE Pay, you will be redirected to the LINE Pay payment page and can simply confirm the payment in the LINE App. Because your card is already linked to LINE Pay, you do not need to take out the physical card and enter its number and security code at checkout.
Instant Processing and Immediate Bill Settlement
After a successful payment, LINE Pay instantly notifies our site that the payment has been received. The bill status automatically changes to “Paid,” so you do not need to report the last 5 digits of the remitting account or wait for bank reconciliation.
Most Customers in Taiwan Already Contact Us Through LINE
Our customer support primarily operates through our official LINE account. After receiving a bill notification, customers can complete payment on the same phone and in the same App without switching to another application or online banking.
Which Payment Provider Reviews Has HowBridge Passed?
Online payment collection is not enabled merely by registering. To become a merchant with LINE Pay, JKOPay or NewebPay, a business must apply as a company and pass the provider’s review. Here is our actual status, and you can verify each item yourself:
LINE Pay Merchant Account (Corporate Account)
According to LINE Pay’s official guidance, a corporate merchant applying for a merchant account must submit documents including the company’s official seals, the latest company registration amendment form or a copy of its business registration, the responsible person’s identification, a copy of the bank passbook, and a product price list. LINE Pay reviews the application, and its official guidance states that the review takes approximately 5 to 7 business days, provided no additional documents are required. The merchant account is activated only after approval. HowBridge has completed this process and actively accepts payments through LINE Pay.
JKOPay Merchant (Direct Contract)
JKOPay online collection (OnlinePay) is enabled through a direct merchant contract between HowBridge and the operator of JKOPay (街口電子支付股份有限公司), not through a third-party reseller. The merchant application requires company registration documents, the representative’s identification and settlement account details; JKOPay reviews the application and issues production credentials before the store can go live. HowBridge completed this process in September 2026 and has since processed both payments and refunds through JKOPay.
NewebPay Merchant Account (Business Account)
NewebPay payment tools must be individually activated through separate applications. After registering a merchant account, the merchant must submit an activation application for each payment tool, such as credit cards, Apple Pay, and convenience store payment codes, and each application must be reviewed by NewebPay. The officially stated review time is also approximately 5 to 7 days, after which an approval notification is sent by email. HowBridge is registered as a corporate business account, and all 8 NewebPay collection methods listed on this page were activated only after passing their respective reviews.
Company Registration (Independently Verifiable)
HowBridge is operated by “好運器資訊有限公司,” Unified Business Number 57151105. You can enter this number in the Ministry of Economic Affairs’ Commerce Industrial Services Portal to independently verify the company name, registration status, and responsible person—you do not have to rely solely on our claims.
What Can Online Payments Be Used For?
Online payments on this site are only for shipping fees and related logistics service charges, including international shipping, forwarding, domestic delivery, customs declaration, and warehousing service fees.
- We do not collect payment for merchandise—the amount you owe for purchases on Taobao, Pinduoduo, or other platforms must still be paid directly to the seller or platform. We do not handle those funds.
- We do not pay sellers on your behalf or intervene in transaction disputes between you and a seller.
- Import taxes can be paid through HowBridge on your behalf: for home-delivery shipments, choose “HowBridge collects and pays” on the consolidation order, and the tax amount assessed by customs will be added to your bill and paid by HowBridge for you, with a tax-payment handling fee of NT$40 per shipment (no fee when the tax is 0). The amount follows the customs assessment, and the recipient remains the taxpayer. An e-invoice is issued for the handling fee; the tax itself is a government levy collected and passed on, so no invoice is issued for it. You can also choose to have Hsinchu Logistics collect the tax on delivery instead.
This is the scope of our business: your bill only contains logistics service charges, plus the tax and handling fee if you choose tax payment through us. Taxes paid through us only appear under “My Bills” after you log in. If anyone asks you to transfer money for merchandise or taxes to a personal account or through an unofficial channel, please check with us through our official LINE account first.
How Does the Payment Process Work?
There are 5 steps from parcel dispatch to bill settlement:
1The System Generates a Shipping Bill After Dispatch
After your parcels have been received, consolidated, and dispatched from the forwarding warehouse, the system generates a shipping bill for that shipment. It includes charges such as international shipping, forwarding, and domestic delivery fees.
2Sign In and View “My Bills”
After signing in to your account, open “My Bills” to view the amount due, the number of parcels, and an itemized fee breakdown for each shipment. Review the details before paying.
3Choose a Payment Method
Select 1 of the 10 payment methods listed above at checkout. LINE Pay is listed first, then JKOPay, followed by credit cards, mobile payments, ATM transfers, and convenience store payment codes. If an option is missing, your browser or device most likely does not support it (Apple Pay, for example, only shows in Safari).
4Complete Payment Through the Selected Channel
Once selected, you will be redirected to the relevant payment page. For LINE Pay, you will be sent to the LINE Pay payment page to confirm in the LINE App. For JKOPay, you will be sent to the JKOPay payment page to confirm in the JKOPay App or scan the QR Code. Credit card and mobile payments are completed directly on the NewebPay page. For an ATM transfer, you will receive a dedicated virtual account and payment deadline. For convenience store payment, you will receive a payment code.
5The Bill Is Automatically Settled After Payment Is Credited
For instant payment methods, the payment provider immediately notifies our site after a successful payment, and the bill automatically changes to “Paid.” ATM transfers and convenience store payment codes are automatically updated after the payment is actually credited. You do not need to report the last 5 digits of the remitting account.
Can I get a refund after paying? Where does it go, and how long does it take?
HowBridge charges shipping and logistics service fees, so whether a refund is possible depends on “whether the logistics service has started”:
- Before consolidated shipping: while the parcel is still in the warehouse and has not been shipped, you can request cancellation and a full refund of the shipping service fee paid.
- Shipped, in transit or delivered: once the logistics service has started it cannot be stopped, so no refund is possible.
- Operational errors on our part causing delay, loss or damage: compensation or a refund is negotiated based on the actual situation.
- Import taxes already paid to Customs on your behalf: once paid to a government authority, they cannot be refunded by HowBridge.
- Refunds can be full or partial. After a refund, the e-invoice originally issued is voided if fully refunded in the month of issue; for partial refunds or those spanning months, a sales allowance is issued instead.
| Payment method | Refunded to | Time to arrive |
|---|---|---|
| LINE Pay | Back to LINE Pay via the original route | According to LINE Pay, credit card limits or debit card balances are generally restored in about 7 to 10 business days, subject to the issuing bank’s processing |
| JKOPay | Back to JKOPay via the original route | Per JKOPay rules |
| Credit card, Apple Pay, Google Pay, Samsung Pay | Refunded to the original card through NewebPay | Per issuing bank processing |
| Taiwan Pay, E.SUN Wallet | Handled with the help of customer service | Per each payment provider’s rules |
| ATM transfer | Refunded by return remittance | Per remitting bank processing |
| Convenience store payment code | Cash payment that cannot be returned via the original route; remitted to an account you designate instead | Per remitting bank processing |
Please request refunds through our official LINE account or customer service; there is currently no self-service refund button for members. Returning the goods themselves to a seller such as Taobao is a separate matter; see the cross-border return and refund guide.
What if payment fails, the screen doesn’t return, or I’m worried about being charged twice?
Seeing “Payment not completed”: this attempt failed, and you can simply pay again
If the screen shows “Payment not completed, please try again or use another payment method”, this payment did not succeed. Go back to “My Bills” and click “Pay online” again, or switch to another payment method. Pressing cancel on the LINE Pay payment page takes you straight back to “My Bills”; the bill remains unpaid and nothing is charged.
Before you pay again, the system voids the old payment order
When you start a new online payment for the same bill, the system first voids the unfinished old payment order before creating a new one, so the same bill is not charged twice. Exception: a payment for which an ATM virtual account or convenience store payment code has already been issued is not voided — if you have already paid using that account or code, do not pay again another way.
Paid but the bill hasn’t updated: don’t pay again yet
When paying, wait for the page to redirect back to our site automatically and do not close the window midway. Even if the connection drops, if a payment order is still unconfirmed about 15 minutes after it was created, the system proactively queries the payment provider for the actual payment status every 10 minutes and credits it. ATM and convenience store codes naturally wait for the actual payment to arrive, and Taiwan Pay and E.SUN Wallet never redirect back to our site after payment. If your bill still hasn’t updated after a while, please contact our official LINE customer service.
Amount too large, or a payment method doesn’t appear
When a single online payment totals more than NT$200,000, checkout will ask you to contact customer service for help; if your bill amount exceeds a method’s range (for example, over NT$20,000 for convenience store codes), that method is not shown, so please use another one.
How is the invoice issued when I pay?
You fill in the invoice details when paying at checkout, and an e-invoice is issued automatically after successful payment. You can choose: paper (an e-invoice certificate copy is issued and can be downloaded from the bill page), mobile barcode, citizen digital certificate, company tax ID (triplicate) or donation. Tick “Remember my choice” to reuse it next time. The invoice item is always “consolidation service fee”; when a bill includes import taxes paid on your behalf, the invoice amount excludes the tax itself (and includes the NT$40 handling fee), and the tax itself is not included in the invoice. For full details on carriers, tax IDs and certificate copies, see How are e-invoices issued? A complete guide to tax IDs, carriers and certificate copies.
Are Online Payments Secure?
We Do Not Receive or Store Your Card Number
All payments are completed on NewebPay’s, LINE Pay’s or JKOPay’s own payment pages. Our site neither receives nor stores your full card number or the security code on the back of your card. TLS encryption is used throughout the connection.
Do Not Pay Again If You Have Paid but the Bill Has Not Yet Updated
ATM transfers and convenience store payment codes are not processed instantly and require time for the payment to be credited. If you have already paid but the bill status has not yet updated, do not make another payment. Contact our official customer support team for assistance.
Use Official Channels Only
We will not proactively add you from a personal LINE account, nor will we ask you to transfer shipping fees to a personal bank account. All online payments are initiated at our site’s checkout after you sign in and redirect you to an official LINE Pay, JKOPay or NewebPay payment page.
Frequently Asked Questions
Official Sources Cited on This Page
The payment provider review process described here is based on the following official sources. Company registration details can be independently verified through the Ministry of Economic Affairs’ system:
- LINE Biz-Solutions: LINE Pay Application Process and Required Documents
- LINE Pay Merchant Guidebook (Official PDF)
- NewebPay: Frequently Asked Questions (Payment Tool Activation Applications and Reviews)
- NewebPay: Enterprise Merchant Overview
- Ministry of Economic Affairs Commerce Industrial Services Portal (Enter Unified Business Number 57151105 to verify the registration)
Ready to Settle Your Shipping Bill?
After signing in, open “My Bills” to view the itemized charges and choose a payment method. LINE Pay is listed first. If you have any payment-related questions, contact us directly through our official LINE account.
View My Bills