How to Use a Consolidation Warehouse: Complete Guide to Warehouse Addresses, Consolidation, and Shipping Cost Calculation
- Register at 0523.tw to get a dedicated Shenzhen warehouse address → enter this address at checkout on Taobao/Pinduoduo/1688/Douyin → receive a LINE notification when the parcel arrives at warehouse → request consolidation (free) → select a shipping method and dispatch from warehouse → receive home delivery. The full process takes about 5–14 days.
- Enter "好运器" as the name, 13603054302 as the phone and 518103 as the postal code; for the delivery address, log in to 0523.tw and one-tap copy it from the homepage — it already ends with your personal ID code (e.g. …B座3A11-H□□□□库位). Chinese e-commerce shipping labels mask the name and phone and leave only the address unmasked, so the ID code must sit at the end of the address for parcels to be matched to your account automatically; the old format — a Taiwan mobile number at the end of the address — still works.
- The three shipping methods use different billing rules: sea express uses the greater of actual weight and volumetric weight; air freight uses actual weight only and ignores volume entirely; ocean freight is charged in 才 (cubic feet) and uses the higher total for the batch. Do not estimate them with the same formula.
- 366 days of free storage and free consolidation—wait until separately delivered parcels have all arrived, then ship them together at no extra cost.
- A customs value ≤ NT$2,000 is exempt from customs duty and business tax; first-time importers must complete EZ WAY identity verification or the shipment will be held at customs.
Rates and billing rules are synchronized with the backend implementation of the official 0523.tw calculator (/c); the invoice based on measurements taken after arrival at warehouse prevails
Last updated: 2026-07-30 (billing rules fully verified against the official calculator)
What Is the Difference Between a Consolidation Warehouse and Direct Shipping?
With “direct shipping,” the seller ships directly to Taiwan using SF International or EMS. Each item starts at about RMB 80+ (about NT$350), and every item must be declared separately.
With a “consolidation warehouse,” products are first shipped to a consolidation warehouse in China (HowBridge operates its own warehouse in Bao’an, Shenzhen). Once multiple orders have arrived, they are combined into one box and declared together, saving 30–50% on shipping.
| Item | Direct Shipping (SF International/EMS) | Consolidation Warehouse (HowBridge) |
|---|---|---|
| Shipping Cost per Item | Starts at RMB 80+ | Shared after consolidation; NT$25–100 depending on method |
| Combining Multiple Items | Cannot combine; each item ships separately | Free consolidation, saving 30–50% |
| Customs Declaration | Each item declared separately | The entire box is declared together |
| Restricted-item Check | Frequently rejected by customs | Checked upon arrival at warehouse to prevent rejection |
| Packaging Strength | Seller’s original packaging | Reinforced at the consolidation warehouse |
| Waiting for All Items | Not possible; each item ships as it arrives | 366 days of free storage so you can wait for everything to arrive |
Correct Warehouse Address Format
Copy the Consolidation Warehouse Address from Your 0523.tw Account
After signing in, open the “My Warehouse” tab to find your dedicated address:
Why enter "好运器" as the name and keep the personal ID code at the end of the address?
On Chinese e-commerce platforms (Taobao, Pinduoduo, JD, Xiaohongshu, etc.), the shipping label automatically masks the name and phone number with asterisks (e.g. 王**, 136****4302) — only the address is never masked. So simply enter "好运器" as the name and the warehouse phone number 13603054302 as the phone; for the delivery address, log in to 0523.tw and one-tap copy it from the homepage — it already ends with your personal ID code (starting with H), which the warehouse uses to match parcels to your account automatically, so do not delete or change it. (The old format — a Taiwan mobile number at the end of the address — still works for matching.)
Common Mistakes
- Entering your Taiwan mobile number in the “Phone” field → the seller rejects the shipment (you must enter the warehouse phone number 13603054302 in the phone field; your Taiwan mobile number can only be added at the end of the “Address” field)
- The personal ID code is missing from the end of the address (and no Taiwan mobile number was noted either) → the parcel is unidentified and must be claimed separately.
- Copying the address by hand and omitting characters → delivery errors
How to Confirm That Your Goods Have Arrived at the Warehouse
When a parcel reaches the Shenzhen warehouse, the system automatically scans its tracking number, photographs it, records its arrival, and sends you a LINE push notification. Under “My Parcels” in your account, you can view:
- Arrival time at warehouse (accurate to the minute)
- Parcel photos (multiple angles; additional evidence photos are taken if the outer box is damaged)
- Actual weight (in grams)
- Volume (length × width × height, with volumetric weight calculated automatically)
- Exterior condition (undamaged/minor dents/damaged and requires inspection)
If you have concerns about the contents, you can purchase an inspection service. Warehouse staff will open the parcel and photograph the contents for your review before you decide whether to ship it—especially useful for secondhand products and platforms without official authentication. Contact customer service to confirm the fee.
Requesting Consolidation: What Can and Cannot Be Combined
After multiple orders have arrived, select “Request Consolidation” in your account to combine them with one click. The system automatically estimates the consolidated weight, volume, and shipping cost. Consolidation with HowBridge is free.
Can Be Consolidated
- General household goods, clothing, accessories, and 3C electronics accessories (excluding batteries)
- Cosmetics (liquids ≤ 100ml can be combined; liquids > 100ml must ship separately)
- Shelf-stable foods (cookies, snacks, tea, and candy)
- Household goods, stationery, and toys
Cannot Be Consolidated (Must Ship Separately)
- Products containing lithium batteries (IATA regulations require separate air freight)
- Liquids > 100ml (toner, perfume, and alcoholic beverages)
- Fragile items (glass and ceramics require a wooden crate)
- Meat and fresh food (prohibited from import into Taiwan)
- Products labeled as “dangerous goods/controlled goods requiring approval”
How to Choose Ocean Freight, Sea Express, or Air Freight
The three methods have different prices and transit times. General and special cargo use the same rates, with no minimum charge:
| Shipping Method | Rate | Transit Time | Best For |
|---|---|---|---|
| Ocean Freight | Starts at NT$25/kg or NT$150/cu ft; quoted by product | 7–14 business days | Heavy goods, household items, bulk shipments, and non-urgent orders |
| Sea Express | NT$50/unit | 5–10 business days | The best balance for most consumer products |
| Air Freight | NT$100/kg | 3–5 business days | Urgent shipments, lightweight goods, 3C electronics, and cosmetics |
| Commercial Sea Express | Custom quote | 5–10 business days | Large wholesale shipments and commercial imports |
※ Ocean freight is quote-based, and unit prices vary by product. Contact customer service for a quote. The default ocean freight value in the online calculator is for estimation only.
How Shipping Costs Are Calculated (Three Different Rules)
⚠️ The Most Common Misunderstanding: Assuming All Three Methods Use the Greater of Actual Weight and Volumetric Weight
Only sea express is calculated this way. Air freight ignores volume entirely and uses actual weight only; ocean freight is charged in 才 (cubic feet) and compares the entire batch, rather than each parcel. Using the wrong formula overestimates air freight for lightweight, bulky goods and underestimates ocean freight for large-volume goods.
| Method | How Chargeable Weight Is Calculated | Surcharge |
|---|---|---|
| Ocean Freight | Volume is measured in 才 (cubic feet): length × width × height (cm) ÷ 28316. The higher of the total actual-weight charge and total volumetric charge for the same batch is used, with the calculation repeated after parcels are combined. | None |
| Sea Express | Volumetric weight (kg) = length × width × height (cm) ÷ 10000; the greater of actual weight and volumetric weight is the chargeable weight, which is rounded up to the next whole kilogram. | When actual weight is below 10 kg, add NT$100 (small-parcel delivery surcharge) |
| Air Freight | Actual weight only; volume is not counted, rounded up to the next whole kilogram. | When chargeable weight is below 5 kg, add NT$100 |
Calculation Example
A box of clothing with an actual weight of 3 kg and dimensions of 40×30×20 cm: volumetric weight = 40×30×20 ÷ 10000 = 2.4 kg.
By sea express: chargeable weight is max(3, 2.4) = 3 kg → 3 × NT$50 = NT$150. Because the actual weight is below 10 kg, add NT$100, for a total of NT$250.
By air freight: volume is ignored, so chargeable weight = 3 kg → 3 × NT$100 = NT$300. Because the chargeable weight is below 5 kg, add NT$100, for a total of NT$400.
Do Not Overlook the Taiwan Leg
The shipping costs above do not include the oversize surcharge for final-mile delivery in Taiwan. When a parcel exceeds 10 才 (cubic feet) or 40 kg, Hsinchu Logistics charges an additional tiered fee based on the destination city or county and the volume/weight. This applies to both sea express and air freight. Confirm this fee in advance for large furniture and appliances.
Want to calculate it now? Enter the weight and dimensions in the official shipping calculator. It uses the same data source as the actual invoice.
Storage, Reinforcement, and Other Fees
| Item | Fee | Description |
|---|---|---|
| Warehouse Storage | Free for 366 days | Wait for separately delivered items to arrive, then combine them at no extra cost. |
| Consolidation (Combining Parcels) | Free | Multiple orders are combined and repacked with no additional handling fee. |
| Wooden Crate Reinforcement | NT$500/box | Recommended for fragile items, glass, ceramics, and large appliances to reduce the risk of shipping damage. |
| Other Packaging Reinforcement | Contact customer service | Options include cardboard boxes, waterproof bags, bubble wrap, corner protectors, and labels. |
| Inspection Service | Contact customer service | The parcel is opened and its contents photographed so you can review them before deciding whether to forward it. |
| Taiwan-leg Oversize Surcharge | Tiered by city or county | Charged separately by Hsinchu Logistics when a parcel exceeds 10 才 (cubic feet) or 40 kg. |
※ If value-added service fees change, the invoice prevails. Ask customer service about any uncertain item before placing an order.
EZ WAY Identity Verification and Warehouse Dispatch
First-time importers must complete EZ WAY identity verification (Citizen Digital Certificate/NHI card reader/mobile number verification). Once complete, the system automatically fills in your national ID number for the customs declaration when you request dispatch from the consolidation warehouse.
Parcels without completed EZ WAY verification will be held at customs for more than 7 days and may ultimately be returned. HowBridge provides customer service in 14 languages to help new residents complete verification.
Taiwan Customs Clearance Process
After the consolidated box is dispatched from Shenzhen, an AEO-certified partner customs broker handles it:
Manifest Arrival
Ocean freight arrives at Keelung/Kaohsiung; air freight arrives at Taoyuan/Kaohsiung
Bonded Warehouse Entry
Registered at the bonded warehouse
Customs Declaration
The customs broker submits the EZ WAY-linked data
Inspection
Selected shipments take about 1–3 days; unselected shipments are released in about 1 day
Delivery
Delivered to your door, or sent to a designated convenience store for pickup
For a more detailed schedule, see how long Taiwan customs clearance takes. The recipient is responsible for import duty and business tax, which the carrier collects in cash upon delivery.
Related Reading
- Official Shipping Calculator (Same Data Source as Your Invoice)
- Complete Beginner’s Guide to Taiwan Consolidation Shipping
- About 366 Days of Free Warehouse Storage
- Complete EZ WAY Identity Verification Guide
- How Long Does Taiwan Customs Clearance Take?
- Tax-free Allowance for Overseas Shopping and the 6-times-per-half-year Rule
How to Pay Your Freight Bill: Methods and Full Process
Once your parcels have been consolidated and shipped, the system issues a freight bill for that batch. You can settle it online by card or bank transfer; a successful payment clears the bill automatically, so there is no need to report the last five digits of a transfer. Below are the payment methods currently available, every step of the process, and what online payment on this site may be used for.
Online payment on this site is used solely to pay consolidated freight and related logistics service fees (international freight, forwarding, domestic delivery, customs clearance and warehousing-related service fees). We do not collect payment for your goods, we do not pay sellers on your behalf, and we are not a party to your transaction with the seller. Payment for items bought on Taobao, Tmall, 1688, Pinduoduo or any other platform must still be made to the seller through that platform as usual. We charge only for the logistics service of moving your goods from the warehouse to you.
Payment methods currently available
Confirm in the LINE app or scan a QR code, using a linked card or balance.
Credited instantlyConfirm in the JKOPay app or scan the QR code; pay with a linked bank account or card.
Credited instantlySingle payment, authorised online in real time. Cards issued in Taiwan and overseas are both accepted; every charge is settled in TWD.
Credited instantlyOn iPhone, iPad or Mac using Safari, authorised with Face ID / Touch ID. Web-based Apple Pay is supported only in Safari; it will not appear in Chrome, Edge or Firefox.
Credited instantlyA virtual account is issued for this bill; the amount must match exactly.
3-day window · cleared automatically once the bank posts itYou receive a payment code, print the slip at a 7-ELEVEN, FamilyMart, Hi-Life or OK Mart kiosk and pay at the counter; up to NT$20,000 per payment.
7-day window · cleared automatically once payment postsOn Android or in Chrome, paid with a saved card.
Credited instantlyOn a Samsung device or in Samsung Internet, paid with a saved card.
Credited instantlyScan the QR code with the Taiwan Pay app or a supported bank app; up to NT$49,999 per payment. The page does not return to our site after payment — your bill updates automatically once the payment notification arrives.
Credited instantlyScan the QR code with the E.SUN Wallet app. The page does not return to our site after payment — your bill updates automatically once the payment notification arrives.
Credited instantlyCredit card, Apple Pay, Google Pay, Samsung Pay, Taiwan Pay, E.SUN Wallet, ATM transfer and convenience-store code payment are collected through NewebPay; LINE Pay is handled by LINE Pay itself. We do not add any payment processing fee. The amount shown is exactly what you pay. Mobile wallets have device requirements: web-based Apple Pay works only in Safari, Google Pay needs Android or Chrome, and Samsung Pay needs a Samsung device or Samsung Internet; on unsupported browsers the checkout simply does not show that option. JKOPay is contracted directly with JKOPay.
Convenience-store barcode payment and WebATM are not yet available. Please use one of the methods above for now.
How online payment works
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A freight bill is issued after your parcels ship
Once your parcels have been received at the consolidation warehouse, packed and shipped, the system issues a freight bill for that batch, covering international freight, forwarding and domestic delivery charges.
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Sign in and open "My Bills"
Sign in to your account and open My Bills to see the amount due, the number of parcels and a line-by-line breakdown of the charges before you pay.
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Tap "Pay Now" to open the secure checkout
The checkout shows the parcels being settled and the total due once more, and lists the available payment methods. Amounts are always calculated on the server, so they never vary by device or browser.
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Choose a payment method and complete payment
You are then taken to the payment page for the method you chose. Credit card, Apple Pay, Google Pay and Samsung Pay are completed on the NewebPay page; choosing LINE Pay takes you to the LINE Pay payment page, where you simply confirm in the LINE app; choosing JKOPay takes you to the JKOPay payment page, where you confirm in the JKOPay app or scan the QR Code; choosing ATM transfer gives you a dedicated virtual account, bank code and payment deadline; choosing convenience-store code payment gives you a payment code to print the slip at a store kiosk and pay at the counter. Please complete non-instant payments before the deadline. If you choose Taiwan Pay or E.SUN Wallet, a QR code appears — pay by scanning it in the matching app; the page will not return to our site afterwards, and your bill updates once the payment notification arrives.
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The bill clears automatically
On successful payment the gateway notifies us immediately and the bill switches to paid, so there is no need to report the last five digits of a transfer. ATM transfers update automatically once the bank posts the funds.
All payments are completed on the NewebPay or LINE Pay payment page. We never receive or store your full card number or security code, and every connection is TLS-encrypted. If you have paid but the bill has not updated yet, please do not pay again: methods that are not instant take time to clear by design. Contact customer service and we will check it for you.
Frequently Asked Questions
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