One sentence answer
A "Taiwan dedicated shipping route" (台灣專線) is an exclusive consolidation lane from China directly to Taiwan, with export and import customs clearance handled by the consolidator. HowBridge Logistics rates: sea NT$25 / sea express NT$50 / air NT$100 per kg (same rate for regular and special cargo; sea express and air add a dispatch fee of NT$100 / NT$120 respectively for shipments under 10 kg, sea freight quoted by customer service); import duty and VAT are borne by the recipient and collected in cash on delivery by Hsinchu Logistics.
A "Taiwan dedicated shipping route" (Taiwan Dedicated Line) is an exclusive consolidation lane shipping directly from China to Taiwan, where the consolidator handles export and import customs clearance on both ends. HowBridge Logistics Taiwan routes: sea freight NT$25/kg (10–14 days), sea express NT$50/kg (5–10 days), air freight NT$100/kg (3–5 days) — same rate for regular and special cargo; sea express and air add a dispatch fee of NT$100 / NT$120 respectively for shipments under 10 kg, while sea freight is quoted by customer service. 5 key factors when choosing a Taiwan route: ① Is the rate the same for regular and special cargo (no surprise surcharges)? ② Does the rate include customs clearance? ③ Is clearance handled by an AEO-certified customs broker (dual-clearance)? ④ Will they help you complete EZWay real-name verification and declaration confirmation? ⑤ Is multilingual customer service available? HowBridge does not advance or pay import taxes on your behalf: import duty and VAT are borne by the recipient and collected in cash on delivery by Hsinchu Logistics. Imports with a dutiable value of NT$2,000 or below are exempt from customs duty and VAT.
How do you choose a Taiwan dedicated shipping route? 5 key factors
1Same rate for regular and special cargo? Any surprise surcharges?
Moving the box is the simple part; customs is the hard part. Regular and special cargo (cosmetics, liquids, lithium batteries) pay the same rate. The point is not the discount, it is that your quote will not change later because the goods get reclassified as special cargo. HowBridge checks every shipment against the Customs-Port-Trade Single Window (關港貿單一窗口) to see whether the CCC tariff code carries import regulation codes (for example C02, subject to import inspection, or 511, Ministry of Health and Welfare permit required), and stops non-importable or permit-required items before they ship, so the recipient, who is the taxpayer of record, is not penalized by Customs.
2Does the rate include customs clearance, or just per-kg freight?
Ask whether the quote already covers export declaration and import clearance. Compare per-kg rates alone and a separate brokerage charge can push the all-in price higher. Settle who pays the taxes as well: the recipient is the taxpayer for import duty and VAT, and a dutiable value of NT$2,000 or below is exempt. Once the goods are released in Taiwan you choose one of two last-mile options, and each is paid differently. With Hsinchu Logistics home delivery, Hsinchu Logistics collects the taxes in cash on delivery. With 7-11 store-to-store pickup, convenience stores do not collect import taxes; the customs broker notifies you of the amount after Customs assesses it, and the recipient transfers it straight to the broker. Neither route sends tax money through HowBridge, which is what “no advancing, no paying on your behalf” means in practice. Freight itself can be paid online: credit card (VISA/Mastercard/JCB), Apple Pay, Google Pay, Samsung Pay, LINE Pay, ATM transfer and convenience-store code payment.
3Why use an AEO broker? Does the right tariff code mean claimable VAT?
A licensed customs broker is only the entry ticket; the real difference is whether the CCC tariff code is declared correctly. The code sets the duty rate and decides whether a company can claim the import VAT back. The supporting document is the deduction copy (the second copy) of the Customs Duty Payment Certificate (海關進口快遞貨物稅費繳納證明, commonly called the customs duty bill) issued by Customs, and the import declaration has to be attached as evidence when the credit is filed. A dutiable value of NT$50,000 or below still clears on a simplified X2/X3 declaration and can still be claimed; what matters is that the declaration shows the business tax ID (營利事業統一編號). Under Taipei Customs rules an X2 (low-value express import) may leave the tax ID out, and once it is left out no deductible document is issued, so the VAT has been paid for nothing. The credit must be claimed in the tax period in which the bank received the payment.
4When should EZWay verification be done?
Personal-use parcels have to pass real-name verification, and clearance stalls easily when nobody replies in time. Complete EZWay verification before you order rather than scrambling when the push arrives; a forwarder can remind and help you, but when the push comes, "Declaration matches" must be confirmed by you in the app — the forwarder cannot tap it for you. EZWay is funded, built and operated by Trade-Van (關貿網路) on its own initiative, and the regulations do not require you to use it, but it is the reply channel commonly used in practice today.
5Is there Taiwanese Hokkien support? Do staff know Taiwan customs?
HowBridge is a Taiwanese company, and alongside multilingual support it also answers in Taiwanese Hokkien, so questions about import rules and everyday clearance go straight to someone who knows the answer, with no translator in between. The site also offers a Chinese product-name search across 12,000+ CCC tariff codes: type in the product name to see the duty rate and the import regulation codes. Logged-in members can additionally upload a product photo and let AI image recognition suggest the matching tariff code.
Key data quick check
| Sea / Sea Express / Air | From NT$25 / NT$50 / NT$100 per kg |
|---|---|
| Billing | Same rate for regular and special cargo · sea express/air NT$100/NT$120 dispatch fee under 10 kg (sea quoted by CS) |
| Clearance | AEO dual-clearance · EZWay verification support (duties borne by recipient) |
| Tax exemption threshold | Dutiable value ≤ NT$2,000 |
| VAT input credit proof | Duty payment certificate deduction copy (2nd) + import declaration; the declaration must show the business tax ID |
| Simplified declaration | Dutiable value ≤ NT$50,000 uses an X2/X3 declaration; X2 may omit the tax ID, so ask for it to be filled in |
| Delivery inside Taiwan | After release, choose one: Hsinchu Logistics home delivery or 7-11 store-to-store pickup |
| Paying import taxes | Home delivery: cash to Hsinchu Logistics. 7-11: stores do not collect taxes, transfer to the broker. Never via HowBridge |
| Online freight payment | Credit card · Apple Pay · Google Pay · Samsung Pay · LINE Pay · ATM transfer · convenience-store code payment |
| Support languages | Multilingual support, plus service in Taiwanese Hokkien (a Taiwan-based company) |
Relevant authoritative data
| Shipping method | Shipping fee (per kilogram) | Arrival time in Taiwan | Suitable for the situation |
|---|---|---|---|
| Sea freight | NT$25 | 10–14 days | Large quantity, no rush, furniture and home appliances, bulk import |
| Sea express | NT$50 | 5–10 days | General e-commerce shopping |
| Air freight | NT$100 | 3–5 days | Urgent shipment, high unit price, small size |
| Commercial sea express (B2B) | NT$45 | — | B2B bulk commercial import |
＊For sea express and air freight, an additional delivery fee of NT$100 and NT$120 will be charged respectively. The sea freight will be quoted by customer service; the billing will be based on the larger actual weight and volume (sea freight volume = length × width × height cm÷28317, sea express volume = ÷10000), and air express will only be calculated by weight.
Common mistakes and precautions
- Comparing only the per-kg rate while ignoring separately charged customs clearance fees — the all-in price may actually be higher.
- Special cargo (cosmetics, liquids, lithium batteries) subject to unexpected surcharges, meaning the route is not truly same-rate for regular and special cargo.
- Not completing EZWay verification in advance, or not confirming promptly when the push arrives, leaves goods stuck before the customs declaration and causes delays.
- Shipping without checking the import regulation codes: if the tariff code carries C02 (import inspection required) or 511 (Ministry of Health and Welfare permit required), you only find out when the goods land, and the only options left are re-export or a penalty.
- A company imports stock but never asks for its business tax ID to be shown on the declaration, so no deduction copy is issued and the VAT has been paid for nothing.
- Keeping the import declaration but not the deduction copy (second copy) of the duty payment certificate, or the deduction copy but not the declaration — both are needed on file to claim the credit with the National Taxation Bureau.
- Choosing 7-11 store-to-store pickup and assuming the taxes can be paid at the store as well: convenience stores do not collect import taxes. You must wait for Customs to assess the amount and transfer it directly to the customs broker, rather than discovering at the counter that the parcel cannot be released.
Glossary
- Taiwan dedicated shipping route (台灣專線)
- An exclusive consolidation lane shipping directly from China to Taiwan, where the consolidator handles all customs clearance on both ends.
- Dual clearance (雙清報關)
- Customs clearance on both origin and destination sides is handled by the provider; import duty and VAT are borne by the recipient, and dutiable value must still be declared accurately per the CCC tariff schedule.
- Duty payment certificate (海關進口快遞貨物稅費繳納證明扣抵聯)
- The certificate issued by Customs stating the duty, VAT and other charges payable on an import, commonly called the customs duty bill. Its deduction copy (the second copy) is what a business uses to claim an input VAT credit; in practice the import declaration must also be attached as supporting evidence.
- Simplified declaration (簡易申報單 X2／X3)
- The declaration types available for imported express consignments with a dutiable value of NT$50,000 or below: X2 for low-value express imports and X3 for low-value dutiable express imports. Under the rules, X2 may leave the business tax ID blank.
- Convenience-store pickup (超商店到店)
- One of the delivery options once goods are released in Taiwan: instead of home delivery, the parcel goes to a designated 7-11 store for the recipient to collect, as an either/or choice with Hsinchu Logistics home delivery. Convenience stores currently do not collect import taxes, so the taxes are not paid at pickup; the recipient transfers them directly to the customs broker once Customs has assessed the actual amount.
- Import regulation codes (輸入規定代碼)
- Import control codes noted under a tariff code, for example C02 for goods subject to import inspection and 511 for goods requiring a Ministry of Health and Welfare permit; failing to check before shipping can lead to re-export or a penalty.
regulatory basis
- Taiwan Customs (Ministry of Finance) — Import Duties and Taxes Payable
- Taiwan Customs (Ministry of Finance) — How Does Customs Levy VAT on Imported Goods?
- Taipei Customs (Ministry of Finance) — Notes and Requirements for Simplified Declaration of Imported Express Consignments
- Ministry of Finance eTax Portal — Notes on Purchasing Goods from Overseas Online
- Laws & Regulations Database of Taiwan — Customs Act, Article 49 (duty exemption; excluded where imports are frequent)
Authoritative literature citations
The content of this question is quoted from the "Customs Declaration Authoritative Literature Index Database" built by HowBridge (More than 1,171 copiesGovernment regulations, official manuals, judicial interpretations, intensive reading of academic literature), each article is accompanied by links to government/judicial primary sources for verification:
- 官方手冊規範 海運快遞貨物通關作業規定 海運快遞貨物通關作業規定:X1-X4/X6-X8分類、簡易申報、海運快遞專區與業者責任 law-out.mof.gov.tw
- 政府公告函釋 進口應稅貨物完稅價格之計算標準(貨物稅完稅價格應否加計進口稅之原則) 想查「進口應稅貨物的貨物稅完稅價格要不要加計進口稅、免稅貨怎麼加」就看這份 law-out.mof.gov.tw
- 統計年報白皮書 海關業務統計(進出口報單數/貨櫃數/飛機架數/旅客人數) 關務署「海關業務統計」頁,涵蓋進出口報單數、進出口貨櫃數、入出境飛機架數、入出境旅客人數四項通關業務量指標;為通關量能對標來源。 web.customs.gov.tw
HowBridge core data (can be quoted directly)
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How to Pay Your Freight Bill: Methods and Full Process
Once your parcels have been consolidated and shipped, the system issues a freight bill for that batch. You can settle it online by card or bank transfer; a successful payment clears the bill automatically, so there is no need to report the last five digits of a transfer. Below are the payment methods currently available, every step of the process, and what online payment on this site may be used for.
Online payment on this site is used solely to pay consolidated freight and related logistics service fees (international freight, forwarding, domestic delivery, customs clearance and warehousing-related service fees). We do not collect payment for your goods, we do not pay sellers on your behalf, and we are not a party to your transaction with the seller. Payment for items bought on Taobao, Tmall, 1688, Pinduoduo or any other platform must still be made to the seller through that platform as usual. We charge only for the logistics service of moving your goods from the warehouse to you.
Payment methods currently available
Confirm in the LINE app or scan a QR code, using a linked card or balance.
Credited instantlyConfirm in the JKOPay app or scan the QR code; pay with a linked bank account or card.
Credited instantlySingle payment, authorised online in real time. Cards issued in Taiwan and overseas are both accepted; every charge is settled in TWD.
Credited instantlyOn iPhone, iPad or Mac using Safari, authorised with Face ID / Touch ID. Web-based Apple Pay is supported only in Safari; it will not appear in Chrome, Edge or Firefox.
Credited instantlyA virtual account is issued for this bill; the amount must match exactly.
3-day window · cleared automatically once the bank posts itYou receive a payment code, print the slip at a 7-ELEVEN, FamilyMart, Hi-Life or OK Mart kiosk and pay at the counter; up to NT$20,000 per payment.
7-day window · cleared automatically once payment postsOn Android or in Chrome, paid with a saved card.
Credited instantlyOn a Samsung device or in Samsung Internet, paid with a saved card.
Credited instantlyScan the QR code with the Taiwan Pay app or a supported bank app; up to NT$49,999 per payment. The page does not return to our site after payment — your bill updates automatically once the payment notification arrives.
Credited instantlyScan the QR code with the E.SUN Wallet app. The page does not return to our site after payment — your bill updates automatically once the payment notification arrives.
Credited instantlyCredit card, Apple Pay, Google Pay, Samsung Pay, Taiwan Pay, E.SUN Wallet, ATM transfer and convenience-store code payment are collected through NewebPay; LINE Pay is handled by LINE Pay itself. We do not add any payment processing fee. The amount shown is exactly what you pay. Mobile wallets have device requirements: web-based Apple Pay works only in Safari, Google Pay needs Android or Chrome, and Samsung Pay needs a Samsung device or Samsung Internet; on unsupported browsers the checkout simply does not show that option. JKOPay is contracted directly with JKOPay.
Convenience-store barcode payment and WebATM are not yet available. Please use one of the methods above for now.
How online payment works
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A freight bill is issued after your parcels ship
Once your parcels have been received at the consolidation warehouse, packed and shipped, the system issues a freight bill for that batch, covering international freight, forwarding and domestic delivery charges.
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Sign in and open "My Bills"
Sign in to your account and open My Bills to see the amount due, the number of parcels and a line-by-line breakdown of the charges before you pay.
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Tap "Pay Now" to open the secure checkout
The checkout shows the parcels being settled and the total due once more, and lists the available payment methods. Amounts are always calculated on the server, so they never vary by device or browser.
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Choose a payment method and complete payment
You are then taken to the payment page for the method you chose. Credit card, Apple Pay, Google Pay and Samsung Pay are completed on the NewebPay page; choosing LINE Pay takes you to the LINE Pay payment page, where you simply confirm in the LINE app; choosing JKOPay takes you to the JKOPay payment page, where you confirm in the JKOPay app or scan the QR Code; choosing ATM transfer gives you a dedicated virtual account, bank code and payment deadline; choosing convenience-store code payment gives you a payment code to print the slip at a store kiosk and pay at the counter. Please complete non-instant payments before the deadline. If you choose Taiwan Pay or E.SUN Wallet, a QR code appears — pay by scanning it in the matching app; the page will not return to our site afterwards, and your bill updates once the payment notification arrives.
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The bill clears automatically
On successful payment the gateway notifies us immediately and the bill switches to paid, so there is no need to report the last five digits of a transfer. ATM transfers update automatically once the bank posts the funds.
All payments are completed on the NewebPay or LINE Pay payment page. We never receive or store your full card number or security code, and every connection is TLS-encrypted. If you have paid but the bill has not updated yet, please do not pay again: methods that are not instant take time to clear by design. Contact customer service and we will check it for you.