EZWay is Taiwan Customs’ real-name verification app for express-parcel recipients; for parcels with a customs value of NT$50,000 or below cleared by simplified declaration, the recipient must register and, after the arrival push notification, tap "Confirm & Sign" in the app to release.
EZWay is the real-name verification app for express-parcel recipients run by Taiwan Customs (Ministry of Finance). Any imported express parcel with a customs value of NT$50,000 or below cleared under simplified declaration requires the recipient to complete verification before release. Four steps: ① download "EZWay" from the App Store / Google Play → ② register with your own mobile number + national ID / ARC number and complete face and document verification → ③ when the parcel reaches customs the app sends a push notification (showing declaration date, amount = price + shipping, and item name) → ④ after checking the details, tap "Confirm & Sign" to release; you can appeal or return in-app if anything is wrong. If verification is not completed, or you do not sign within the deadline, the parcel will be held, delayed or even returned. Foreign residents with an ARC are equally eligible; each recipient must register with their own mobile number — no shared or proxy accounts. Parcels over NT$50,000 are cleared as a general import by a broker and do not use EZWay. HowBridge integrates directly with EZWay and auto-fills recipient data at clearance.
EZWay real-name verification in 4 steps
- Download & registerDownload "EZWay 易利委" from the App Store / Google Play and tap "Member Area" to register.
- Complete real-name verificationRegister with your own mobile number + national ID / ARC number and complete face and document verification.
- Receive the arrival pushWhen the parcel reaches customs the app pushes a notice showing the declaration date, amount (price + shipping) and item name.
- Confirm & sign for releaseAfter checking the item and amount, tap "Confirm & Sign" to release; appeal or return in-app if details are wrong.
Key data quick check
| Authority | Taiwan Customs, Ministry of Finance |
|---|---|
| Scope | Customs value ≤ NT$50,000 simplified-declaration express parcels |
| Registration | Own mobile number + national ID / ARC number |
| Verification | Face + document real-name verification |
| Release | Tap "Confirm & Sign" after the push |
| Foreign residents | ARC holders are eligible using their ARC number |
| When EZWay is not needed | Over NT$50,000 = general import declaration, not simplified |
| Account rule | Each recipient registers with their own number; no sharing or proxy |
regulatory basis
Common mistakes and precautions
- Not completing EZWay verification first — the parcel is held, delayed or even returned at customs.
- Registering with someone else’s number or a proxy account — a mismatch with the declared recipient blocks release.
- Ignoring the push notice — not confirming within the deadline also blocks release.
noun definition
- EZWay
- Taiwan Customs’ real-name verification app for express-parcel recipients, used to verify recipient identity, speed up clearance and prevent impersonated imports.
- Simplified declaration (X declaration)
- The simplified clearance form for express goods with a customs value of NT$50,000 or below; requires recipient real-name verification.
Authoritative literature citations
The content of this question is quoted from the "Customs Declaration Authoritative Literature Index Database" built by HowBridge (More than 1,163 copiesGovernment regulations, official manuals, judicial interpretations, intensive reading of academic literature), each article is accompanied by links to government/judicial primary sources for verification:
- 官方手冊規範 快遞收貨人實名認證(EZ WAY易利委)專區/作業說明 快遞收貨人實名認證(EZ WAY易利委):APP線上委任報關、電信/簡訊認證、2026預先確認委任新制 web.customs.gov.tw
- 官方手冊規範 進口快遞貨物簡易申報應注意及配合事項 臺北關官方:進口快遞貨物簡易申報X1/X2/X3/X4分類、預繳保證金線上扣繳與不適用簡易申報九種情形 web.customs.gov.tw
- 政府公告函釋 打擊冒名報關,海關預計明年全面實施預先確認委任(預先委任全面上路新聞稿) 想查『EZ WAY 預先確認委任全面上路——客戶不在APP確認就無法報關』的官方說明就看這份2025/12新聞稿。 www.mof.gov.tw
- 政府公告函釋 修正「空運快遞貨物通關辦法」部分條文、「海運快遞貨物通關辦法」部分條文 想查『快遞通關辦法112年修了什麼——委任放寬+罰則加重(20萬停業/50萬廢照/5年禁)』就看這份財政部修正公告。 web.customs.gov.tw
- 法規命令 關港貿單一窗口運作實施辦法 想查「關港貿單一窗口」的法源、連線申報義務、憑證、收費與24小時服務等運作規定,就看這部辦法。 law.moj.gov.tw
- 官方手冊規範 基隆關海運快遞跨境網購須知 基隆關官方須知:海運快遞跨境網購的限值、簡易申報、免稅次數與EZ WAY實名一站式規則 web.customs.gov.tw