If an EZWay push notification shows an amount or item name that doesn't match what you actually ordered, please tap "Declaration Mismatch" in the app and select the appropriate sub-reason (item name mismatch / price mismatch / impersonation import declaration). Taiwan Customs' official FAQ explicitly states: customs will only use the response to apply risk-management checks on the "customs broker" — "tapping 'Declaration Mismatch' will not cause any obstruction to customs clearance." The common internet claim that "pressing mismatch will flag your account and make future clearances harder" is not the official position. Before responding, confirm whether a family member or purchasing agent filed the declaration in your name, and verify the address and contents with the customs broker shown in the app. If you receive a customs penalty notice before discovering the error, you may apply for a review within 30 days from the day after receipt, addressed to the issuing customs office, under Article 47 of the Customs Anti-Smuggling Act. HowBridge Logistics integrates directly with EZWay real-name verification and automatically populates the correct consignee information at the time of declaration, greatly reducing mismatch incidents.
Relevant authoritative data
| Tax items | Rate | Calculation/Remarks |
|---|---|---|
| import duties | According to CCC tariff | Customs value below NT$2,000 is exempted (not applicable if more than 6 times in half a year) |
| Promotional trade service fee | 0.04% | Duty paid value × 0.04% |
| business tax | 5% | (Duty paid value + customs duty + excise tax) × 5% |
| excise tax | Depending on the item | Tobacco, alcohol and specific items are charged separately |
*Data source: Customs Import Tariffs of the Customs Administration of the Ministry of Finance. The website provides 12,000+ CCC tax code inquiries and real-time tax calculations.
Authoritative literature citations
The content of this question is quoted from the "Customs Declaration Authoritative Literature Index Database" built by HowBridge (More than 1,163 copiesGovernment regulations, official manuals, judicial interpretations, intensive reading of academic literature), each article is accompanied by links to government/judicial primary sources for verification:
- 官方手冊規範 快遞收貨人實名認證(EZ WAY易利委)專區/作業說明 快遞收貨人實名認證(EZ WAY易利委):APP線上委任報關、電信/簡訊認證、2026預先確認委任新制 web.customs.gov.tw
- 政府公告函釋 打擊冒名報關,海關預計明年全面實施預先確認委任(預先委任全面上路新聞稿) 想查『EZ WAY 預先確認委任全面上路——客戶不在APP確認就無法報關』的官方說明就看這份2025/12新聞稿。 www.mof.gov.tw
- 政府公告函釋 修正「空運快遞貨物通關辦法」部分條文、「海運快遞貨物通關辦法」部分條文 想查『快遞通關辦法112年修了什麼——委任放寬+罰則加重(20萬停業/50萬廢照/5年禁)』就看這份財政部修正公告。 web.customs.gov.tw
- 司法判決 司法院釋字第521號解釋【緝私條例概括處罰虛報貨物原產地規定合憲案】 想知道「虛報原產地」為何能用緝私條例的概括條款(其他違法行為)處罰且不違反明確性,看這份。 cons.judicial.gov.tw
- 官方手冊規範 進口快遞貨物簡易申報應注意及配合事項 臺北關官方:進口快遞貨物簡易申報X1/X2/X3/X4分類、預繳保證金線上扣繳與不適用簡易申報九種情形 web.customs.gov.tw
- 政府公告函釋 網路購買國外貨物應注意事項(海外網購進口稅費) 想查「海外網購一次進口要不要繳稅、2000元免稅與半年6次怎麼算、營業稅公式、簡易申報限制」就看這份。 www.etax.nat.gov.tw